AppBit Service Terms
1. Parties to the Agreement.
The agreement is concluded between the Internet service for the exchange of title units, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the person who used the Contractor's services, on the other hand.
2. List of Terms.
2.1. Exchange of title units — an automated online service product provided by the Contractor based on these rules.
2.2. Customer — an individual who agrees to the terms of the Contractor and this agreement and accedes to it.
2.3. Title unit — a conventional unit of a particular payment system that corresponds to the settlements of electronic systems and denotes the amount of rights corresponding to the agreement between the electronic payment system and its Customer.
2.4. Application — information transmitted by the Customer to use the Contractor’s facilities in electronic form and confirming that they accept the terms of service offered by the Contractor in this application.
3. Terms of the Agreement.
These rules are considered established based on the terms of a public offer, which is formed when the Customer submits an application and is one of the main components of this agreement.
The public offer refers to the information displayed by the Contractor about the conditions for submitting an application.
The main component of the public offer is the actions taken at the end of the Customer’s application submission, indicating their exact intention to complete the transaction under the terms offered by the Contractor before finalizing this application.
The time, date, and parameters of the application are automatically generated by the Contractor at the moment of completion of the application.
The offer must be accepted by the Customer within 24 hours from the completion of the application.
The service agreement enters into force upon the receipt of the full amount of title units specified in the application from the Customer to the Contractor's account.
Transactions with title units are recorded in accordance with the rules, regulations, and format of electronic settlement systems.
The agreement is valid for the period established from the moment of the application submission until termination at the initiative of either party.
4. Subject of the Agreement.
By using technical means, the Contractor undertakes to perform the exchange of title units for a commission fee from the Customer after the latter submits an application and does so by selling title units to persons wishing to acquire them for an amount not lower than that indicated in the Customer’s application.
The Contractor undertakes to transfer the funds to the details specified by the Customer.
If, during the exchange, a profit arises, it remains with the Contractor as additional benefit and commission remuneration.
5. Additional Provisions.
5.1. If the amount received by the Contractor differs from that specified in the application, the Contractor makes a recalculation corresponding to the actual amount of title units received.
If the received amount differs from that indicated in the application by more than 100%, the Contractor has the right to charge a 20% commission from the received amount, return the remainder to the client, or recalculate taking into account the 20% commission.
5.2. In case the title units are not sent by the Contractor to the Customer’s specified details within 24 hours, the Customer has the full right to demand termination of the agreement and cancel their application, thereby refunding the title units to their account in full.
The termination request and refund of title units are processed by the Contractor if the funds have not yet been transferred to the Customer’s specified details.
In case of contract termination, the return of electronic currency is made within 24 hours from the moment of receipt of the termination request.
If the delay in return was not due to the Contractor’s fault, they bear no responsibility.
5.3. If the title units do not arrive from the Customer to the Contractor’s account within the specified time from the application submission, the agreement between the parties is terminated by the Contractor since the contract has not entered into force.
The Customer may not be notified.
If the title units arrive after the specified time, such funds are returned to the Customer’s account, with all commission costs related to the transfer deducted.
5.4. If the delay in transferring funds to the Customer’s specified details occurs due to the fault of the payment system, the Contractor is not responsible for damages caused by the delayed receipt of funds.
In this case, the Customer agrees that all claims will be directed to the payment system, and the Contractor provides assistance within the scope of the law.
5.5. If falsification of communication flows or interference occurs with the intent to disrupt the Contractor’s operation, namely its software code, the application is suspended, and the transferred funds are recalculated in accordance with this agreement.
If the Customer disagrees with the recalculation, they have the full right to terminate the agreement, and the title units will be sent to the details specified by the Customer.
5.6. By using the Contractor’s services, the Customer fully agrees that the Contractor bears limited liability corresponding to the scope of these rules and the received title units, and does not provide additional guarantees to the Customer, nor bears additional liability before them.
Likewise, the Customer bears no additional liability before the Contractor.
5.7. The Customer undertakes to comply with applicable laws and not to falsify communication flows or create obstacles to the normal functioning of the Contractor’s software code.
5.8. The Contractor is not responsible for damage and consequences in case of an erroneous transfer of electronic currency if the Customer indicated incorrect details when submitting the application.
5.9. If the Customer wishes to cancel the application on their own initiative or provided incorrect payment details, the Contractor charges a 10% commission for the full refund of funds.
The Contractor has the right to recalculate the rate in the application if the cryptocurrency rate decreases significantly by 3% or more.
6. Warranty Period.
Within 24 hours from the moment of the title units exchange completion, the Contractor provides a warranty for the rendered services unless other terms are specified.
7. Force Majeure.
If, during the processing of the Customer’s application, unforeseen circumstances arise preventing the Contractor from fulfilling the terms of the agreement, the application execution period is extended for the duration of the force majeure.
The Contractor bears no responsibility for overdue obligations.
8. Form of the Agreement.
This agreement is accepted by both parties — the Contractor and the Customer — as legally equivalent to a written agreement.
9. Claims and Disputes.
Claims under this agreement are accepted by the Contractor in the form of an email in which the Customer specifies the essence of the claim.
This email is sent to the Contractor’s contact details indicated on the website.
10. Conducting Exchange Operations.
10.1. It is strictly prohibited to use the Contractor’s services for illegal transfers or fraudulent activities.
By entering into this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, bear criminal liability established by current legislation.
10.2. In case the application cannot be executed automatically for reasons beyond the Contractor’s control, such as lack of connection, insufficient funds, or erroneous Customer data, the funds are credited within the next 24 hours or returned to the Customer’s details minus commission fees.
10.3. The Customer undertakes not to interfere with the Contractor’s operations or damage its software or hardware, and also undertakes to provide accurate information to ensure that the Contractor can fulfill all agreement terms.
10.4. Refunds initiated by the Customer’s bank and closure of the Contractor’s account.
If the Customer’s bank, for any reason, returns transferred funds without prior notice to the Contractor or initiates a return according to internal regulations, security system requirements, or financial monitoring rules, the Contractor is not responsible for such actions.
If the funds are returned to the Contractor’s account, the refund to the Customer is made only after the actual receipt of funds, minus the incurred commissions and payment system fees.
The Contractor has no influence over the decisions, processing times, or refund procedures initiated by the Customer’s bank or payment system.
Refund timelines in such cases are not regulated and are determined solely by the Customer’s bank’s internal procedures.
If the Contractor’s account in a bank or payment system has been blocked or closed by the financial institution, the Contractor is not responsible for delays or impossibility of refund.
If the Customer’s bank returns funds to a closed or inactive Contractor account, the Contractor is also not responsible for the loss or delay of such funds.
In such cases, the Contractor takes all possible measures to assist the Customer in resolving the issue, including contacting the bank or payment system to settle the situation.
11. U.S. Residents.
11.1. The AppBit service does not provide services to U.S. citizens.
12. Banks of Russia and Belarus.
12.1. The AppBit service does not cooperate with banks of these countries, and in case an application is created and paid, a refund is made at the client’s expense.
13. Disclaimer.
The Contractor has the right to refuse to conclude the agreement and execute the application without giving reasons. This clause applies to any client.